F.A.Q

​HELLO QUEENS DUE TO COVID-19 OUR SUPPLIERS ARE OUT OF STOCK OF MANY ITEMS OR THEY HAVE DELAYED SHIPMENT, WHICH ULTIMATELY AFFECTS US FOR PROVIDING YOUR "COVERING" NEEDS. I AM GRATEFUL FOR YOUR SUPPORT AND WE WILL RESTOCK ITEMS AS SOON AS FABRIC DESIGNS ARE AVAILABLE. THANK YOU AGAIN FOR YOUR PATIENCE BUT MORE IMPORTANTLY YOUR UNDERSTANDING DURING THIS TIME.
MANY BLESSINGS ~ SHAWN

****WE HANDMAKE OUR ITEMS AND WANT TO ENSURE THE QUALITY AND SERVICE OF EACH WRAP IS MADE WITH EXCELLANCE***

What fabric do you use?
​COTTON, POLY SATIN and WAX COTTON

How do I choose a size that best fits me?
What size hat do you wear? That is exactly how our PRE-TIED
Turban Headwraps fit like a hat with elastic in the nape for a secure fit
3 Sizes Available: 
SMALL (21 1/4-22")
MEDIUM (22- 22 3/4") 
 LARGE (22 3/4 - 23 1/8")

How long until I receive my package?
READY-TO-SHIP ITEMS 3 TO 5 BUSINESS DAYS!
​NEW ORDERS CURRENTLY PRE-TIED 5 to 7 BUSINESS DAYS UNTIL THEY ARE SHIPPED VIA USPS PRIORITY MAIL or USPS FIRST CLASS MAIL and USPS FIRST CLASS INTERNATIONAL *add a possible couple days per additional headwrap + Holiday and Sales*

​**WE DO NOT PAY FOR CUSTOMS FEES and/or ADDT'L TAXES**
***WE ARE NOT RESPONSIBLE FOR LOST/STOLEN PACKAGES*** PLACE CLAIM W/SHIPPING SERVICE***

Package Arrival:
Bun or Bow is flattened due to shipping and packing to RESHAPE gently tug upward and create a round shape to bring wrap to life

Return Policy:
All orders placed are FINAL because of the type of items we sell we are unable to accept returns or exchanges. HOWEVER I want to ensure you are satisfied and if you are not please contact me [email protected]

Do you customize headwraps or accept request for a particular pattern (aside from what you sale)?
​NO, NOT AT THIS TIME. IF YOU HAVE QUESTIONS SEND A MESSAGE IN CONTACT US.

​How do you clean the headwraps and headties?
HAND WASH OR DELICATE CYCLE IN COLD WATER. *OPTIONAL LINGERIE GARMENT BAG* DO NOT MACHINE DRY PLEASE LAY FLAT  or HANG TO AIR DRY.